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Proudly serving Charlotte, NC and the surrounding area since 2012

Our Reviews

Overall Verified Testimonial Score

4.94

Composite Score

Quality

Customer Service

Value

Review Date: 11/06/2019 | Author: Marshall M.

Comments: Jay very prompt and finished the job quickly. He kept me posted on how the job was progressing. Would recommend him for anyone looking for fence work to be done.

Review Date: 09/12/2019 | Author: Mike K.

Comments: Jay was great and kept me updated on the progress of the jobs I had going on. He provided me with sound advice and recommendations for the work that didn't fall within his expertise. Would hire again.

Review Date: 08/08/2019 | Author: Scott W.

Comments: Jay was great! He was on time, constantly kept me updated and did a great job. I had fascia repairs that needed to be done. My home is two stories and it was no problem for him at all. He also repaired some siding that I had dislodged previously and didn't have the equipment to put it back in place. All in all, just great work and the guy is someone I would definately call on again.

Review Date: 04/05/2018 | Author: Jessica T.

Comments: We couldn't have been happier with Jay's work! We had a long list of repair items, large and small, and he went above and beyond to complete them all for us. He is hard working and dependable. We will definitely use him for any future needs and highly recommend him to others!

Review Date: 03/08/2018 | Author: Jane A.

Comments: Jay was hired to replace some board on my deck and replace lattice surrounding deck and porch. He knows his business and did a very nice job.

Review Date: 03/04/2018 | Author: Andy W.

Comments: Jay gave me good advice about how to do the project and saved me money compared to my plan. The results are great and I am pleased with the work. He removed, painted and replaced my shutters and they look like new.

Review Date: 12/07/2017 | Author: Jeff B.

Comments: Jay is responsive and a straight shooter. He is very efficient and knows his business. He repaired some small roof, soffit and trim issues I had quickly and with excellent quality. I would recommend him to all.

Review Date: 04/11/2017 | Author: James H.

Comments: Jay was hired to replace rotted wood eves and soffit boards on some very high locations. The man knows his way around a ladder. He also reflashed where necessary. He also replaced rotted deck wood, cleaned and restained. The job was immaculate with no stain where it didn't belong. He also successfully replaced the weather stripping on a large front door that required careful heavy door removal in order to avoid damage. Jay made recommendations and repairs that actually corrected original poor construction that caused my problems to begin with. Jay was timely, consistently communicated with me throughout the projects, was always prompt and his attention to detail and the quality of his work was outstanding. Jay provided me with the best home repairs services that I've ever received.

Review Date: 10/08/2016 | Author: Matthew D.

Comments: Jay did a great job. He communicates proactively, and got the job done quickly. He was also honest with me about the extent of repairs needed and didn't try to sell me something I didn't need. Pleasure to work with and I'll definitely be a repeat customer.

Review Date: 08/14/2016 | Author: Jay L.

Comments: Jay was excellent to work with. I hired him to make several structural repairs on an older deck that also needed to be cleaned and stained. I called Jay for a quote during the late afternoon and he came out the very next morning. He was punctual and took the time to explain several different options to determine the best way to go about the project. During the project, he kept me informed and called whenever there was a significant decision to be made. This was a huge help in making sure I got exactly what I wanted and was satisfied with the finished product. The craftsmanship was excellent and my deck looks great! I would hire Jay again without a second thought!

Review Date: 06/28/2016 | Author: Joseph A.

Comments: Jay brings craftsmanship to the job at hand. Jay is prompt and works until the day is done. He informs you at those moments he feels the customer should be informed about something he finds. He gets feedback from the owner before continuing. He is proud of his work and doesn't finish until the customer is satisfied. If I could give him 10 stars I would!! I would absolutely recommend him to anyone wanting a job that is done right! he did a yeoman's job on my project.He completely resided my chimney on all 4 sides and resided many planks of siding on the sides of my house mot to mention many corner boards and outside window sides. It took him several weeks to complete, and when he completed the project my house looked like it did when new. Hire him with confidence!!!!!

Review Date: 06/27/2016 | Author: Jeanne M.

Comments: We love Jay's work! Hire hime with no doubt! We hired Jay to replace some damaged siding on our chimney as well as to repair our gutters. Of the 3 professionals we asked to come out to give us a quote, he was the only one who came the next day, and follow-up with myself and my husband. His communication was excellent, and timeframe was well respected. The job took slightly longer than expected only because the damage was more extensive than anticipated, but Jay constantly kept us up to date as to what was going on, what needed to be done and what we could do. He was extremely meticulous in his work and it was very obvious that he took pride in what he does. Price seems pretty reasonable for the quality and speed of the work. Very highly recommend Jay/Carolina's Home Repair!

Review Date: 05/05/2016 | Author: a Neighbor

Comments: In summary Excellent!. I contacted the company at around 12:30 today. I got a call back at around 1 PM and by 3 PM of the same day the job was finished. I give an A+ to this pro. I highly recommend this company

Review Date: 03/16/2016 | Author: a Neighbor

Comments: Responded same day. Replaced 3 shutters at a very fair price

Review Date: 12/02/2015 | Author: Candice W.

Comments: The project was finished quickly. The fence now functions as it should.

Review Date: 11/24/2015 | Author: Tom W.

Comments: Hired Jay to replace some damaged siding on our chimney as well as to repair our porch handrail. Of the four handymen we asked to come out to give us a quote, he was the only one to actually go up on the roof to look at the chimney. The job took longer than expected only because the damage was more extensive than anticipated, but Jay constantly kept us up to date as to what was going on, what needed to be done and what we could do. He was extremely meticulous in his work and it was very obvious that he took pride in what he does. Very highly recommend Carolina's Home Repair!

Review Date: 11/20/2015 | Author: a Neighbor

Comments: Very responsive and timely in cleaning/repairing gutters and gutter guards.

Review Date: 09/24/2015 | Author: Daniel G.

Comments: Jay really helped me out with my aging and rotted wood siding. It had a host of problems and Jay was the only contact that I could take seriously after meeting with him. I just needed the worst parts handled while I continue to save for vinyl siding. Jay worked with me and listened to my goals for the project and he kept me informed at every step, so the only surprises I had were how well he worked and his attention to detail. He really goes the extra mile and my home is much better for it. I still have a few small projects that need to be done soon and I'm calling CHR first. Highly recommended.

Review Date: 09/08/2015 | Author: Saul S.

Comments: Jake completed three projects not just your "Gutters" category: gutter repair/maintenance; fencing/gate repair; rotted facia replacement. He kept me informed and explained what and why the work was needed each step of the way Highly recommend him. Saul S in Charlotte

Review Date: 08/11/2015 | Author: Debbie R.

Comments: This repair was on the skylight that was leaking. It was in an awkward place. With the slop of the yard and the basement, it was about 4 stories high and at very steep roof pitch. The repair was very successful. No more leaks ! I am hiring Carolina's Home repair to fix another issue we are having. Jay is kind, courteous and knows his stuff !

Review Date: 08/03/2015 | Author: Ken G.

Comments: Jay contacted me immediately after I requested assistance from Home Advisor. He came out the next day to asses the amount of work and provided me with an estimate. His price was very reasonable. He started the work sooner than I had expected. I have worked with many contractors in the past and found Jay to be a very friendly and professional contractor who takes pride in his work. I would hire him again.

Review Date: 07/09/2015 | Author: Elsa R.

Comments: Jay was Awesome!!!! He came today and repaired my wooden fence panel and boards today. He was extremely efficient and professional and friendly. I would highly recommend Jay and his services. Thanks Jay!

Review Date: 06/17/2015 | Author: Jessica K.

Comments: Jay is fantastic to work with. He took his time to do the project better than expected, was on time, and gave a very fair price. I will be using again and referring him to our friends and family.

Review Date: 04/24/2015 | Author: Tina S.

Comments: I would use them again in a heartbeat

Review Date: 04/13/2015 | Author: Patricia B.

Comments: James at Carolina is the best ! He came when he said he would, he stayed until the job was finished, and is very reasonable and did an excellent jobs, looks very nice. He wanted to make sure it looked good for both of us

Review Date: 10/28/2014 | Author: Jo anne R.

Comments: Came immediately to repair my roof before the next line of storms hit. Also he thoroughly explained the repairs that needed to be done. Will be using him again.

Review Date: 07/16/2014 | Author: Jodi R.

Comments: Jay was great, called me back within a short period of time after I left a voice mail and let me know he was on vacation, but would call me back the following week when he returned. He called me back when he said he would, came out promptly and gave a fair estimate and was able to clean our gutters out the same week. He also gave me some additional advice on a few other projects we were working on ourselves which proved to be very helpful and saved us money and gave us a few tips on other things he noticed about our house. He was great and we will definitely use him again.

Review Date: 03/27/2014 | Author: Bob C.

Comments: Jay did an outstanding job. He quickly answered my request, showed up promptly and did the repair to my fence in a very timely and professional manner. His price was under what I expected to pay and he saved me considerable money had I hired a major fence company to complete the project. I would recommend him to anyone.

Review Date: 09/07/2013 | Author: Gregory K.

Comments: Did a great job.

Review Date: 08/30/2013 | Author: Richard B.

Comments: Jay showed up the day I called ans was able to fix our leak the same day.

Review Date: 08/29/2013 | Author: Lisa F.

Comments: Jay kept in contact throughout the repair and gave me all of the details. He did a good job and his response was extremely fast.

Review Date: 08/29/2013 | Author: Rita F.

Comments: excellent service with emphasis on detail. I will definitely hire this company for future projects.

Review Date: 08/22/2013 | Author: Carolyn K.

Comments: Jay was my first return caller, and He was the best. over and beyond espectations.

Review Date: 07/11/2013 | Author: Linda G.

Comments: Jay was extremely polite, professional and thorough. He did an amazing job repairing my fence and my deck. My deck is 20 years old and now looks brand new! I would absolutely recommend him! You will not be disappointed. He is detail oriented and cares about the work he performs.

Review Date: 11/11/2016 | Author: a Neighbor

Comments: I hired Jay to repair some rotted wood, remove a chain link fence and clean and stain a small wood deck. All his work was completed on time and at the expense he quoted. He is very responsive, proactively makes suggestions and is very easy to work with. The quality was outstanding. I highly recommend him.

Review Date: 04/28/2016 | Author: Terry M.

Comments: He was amazing! He was on time, called with questions and did a fantastic job. When we weren't happy he came right out to fix it!